Shipping policy

Orders may ship via FedEx, UPS, USPS, TNT or DHL, depending also from which Country you are ordering. Freight companies are used for shipments that cannot go regular ground or express. Recipients are responsible for all shipping charges. We DO NOT ship on customer account numbers or provided labels.

Shipping Cut-Off Times - This varies by manufacture and vendor depending on the location of their warehouse. Orders submitted after 2:00pm (Italy time) are not guaranteed to ship the same day. Instock items usually ship within 24-48 hours.

Once in transit, we are not responsible for any delays, and no refunds will be given for orders that do not arrive in time, if the delay was out of our control. 

Shipments going to countries where tariffs and taxes need to be paid for, the recipient is responsible for all charges beyond the shipping costs.

Pre-Paid: we DOES NOT ship COD. All shipments must be paid in full before they are sent out.